Telangana State government officials and employees could face a penalty of up to Rs 10,000 for delay in delivering time-bound services to citizens. In extreme cases, it could go up to Rs 30,000 according to popular media sources. The money will be deducted directly from their salary.
These are among the provisions that will be incorporated under the proposed Right to Services Act. The NALSAR University of Law will be drafting the bill.
Telangana Staff that complies with the deadlines will be rewarded with increments. Two appellate authorities will be set up to enable citizens lodge complaints against erring officials and staff who fail to deliver important certificates regarding birth, death, caste and income among others on time. Civil courts will have no jurisdiction to hear the petitions against orders given by appellate authorities.
KTR behind the new law
The government wants to enact the law in the Budget Session in March. Already 19 states have such a law. IT minister K.T. Rama Rao is learnt to be actively pursuing the Act and wants the IT department to be the nodal agency for implementation.